Financial Service Representative

Job Type:
Part-Time - 20 Hours

Location:
Yokota Branch

Responsibilities:
Primary responsibilities are to provide exceptional member service each and every time while obtaining monthly service level goals and ensuring key performance indicators as measured by the branch scorecard are met.  This position is subject to meeting specific goals and criteria on the monthly scorecard.  Goals and criteria are subject to change depending on business needs.  The Performance Objectives for this position are:  Loan Production, New Members, SEG visits/events, Cross Sell Ratio and Mystery Shops.  Other duties as assigned.

Qualifications:

• High school diploma or general education degree (GED); or one to two years related experience and/or training; or equivalent combination of education and experience
• Previous experience working in a financial institution a plus
• Must successfully complete curriculum for FSR  as set by USAFCU
• Lending function experience